TERMS OF USE

Cavenlihome™ | Shenzhen Xingguang Hongchuang Technology Co., Ltd.
Legal Representative: Xu Hongzhi | Email: service@cavenlihome.com | Business Address: Room 507, 5th Floor, Building 1, Guanghui Science and Technology Park, Minqing Road, Fukang Community, Longhua Street, Longhua District, Shenzhen
Phone: +86 15777546527
Customer Service Hours: 8:00 AM–10:00 PM

1. Acceptable Website Use

This website is provided for lawful browsing, product discovery, customer communication, and legitimate order-related activities.

By using the website, you agree not to interfere with its operation or use it for unlawful, abusive, misleading, or unauthorized purposes.

2. Prohibited Activities

You must not:

Attempt to access restricted website systems
Introduce harmful software or malicious code
Copy website content for commercial reuse
Use automated tools to collect content without permission
Misrepresent your identity or relationship with another person
Interfere with another customer’s access
Use the website to distribute unlawful, offensive, or harmful material
Attempt to bypass security or technical protections

3. Website Content

Product names, product images, descriptions, graphics, text, page layouts, and other materials on this website are provided for general commercial and informational purposes.

We may update, remove, replace, or correct website content when necessary.

Website content may not always reflect every variation, inventory change, or future product update.

4. Customer Communications

When contacting Cavenlihome™, customers agree to provide information that is accurate, relevant, and reasonably necessary for customer service.

Customer communications must not contain unlawful threats, malicious code, impersonation, or content that violates another person’s rights.

5. Reviews and Submitted Content

If the website allows customers to submit reviews, photographs, suggestions, or other content, the submitted material must be lawful and relevant.

Customers must not submit content that infringes another person’s intellectual property, privacy, publicity, or other legal rights.

By submitting content, the customer confirms that they have the necessary rights to submit it.

6. Brand Protection

Cavenlihome™ and its logo are associated with Shenzhen Xingguang Hongchuang Technology Co., Ltd.

The brand name, logo, product visuals, and written materials may not be copied, imitated, altered, or presented as another business’s materials.

7. Website Availability

We may temporarily restrict, suspend, or modify website access for maintenance, technical protection, security review, content updates, or other operational reasons.

We do not guarantee that the website will always be uninterrupted, error-free, or available on every device.

8. External Links

The website may contain links or references to external services.

Cavenlihome™ does not control external websites and is not responsible for their content, availability, policies, or security practices.

Customers should review the policies of external websites before using them.

9. Policy Relationship

Use of this website is also subject to the Privacy Policy, Shipping Policy, Return Policy, Terms and Conditions, and other policies published by Cavenlihome™.

If a specific policy provides more detailed instructions for a particular service, that policy will apply to the relevant subject.